Warranties

Thank you!

Dear Customer

First may we thank you most sincerely for choosing to purchase a new carpet from Associated Weavers.

We’re sure you’ll be delighted with your carpet, knowing that it should give you a lifetime of warmth and reliability in your home. If you are planning to upgrade your existing carpets, or are planning to move home, think of Associated Weavers first – the trouble-free way to carpet your life.

Yours faithfully

Warranty conditions

Carpet

These conditions outline the terms and guidelines that apply to the warranty coverage of your carpet, providing you with important information about the duration of coverage, maintenance requirements, and what is covered under this warranty to ensure your satisfaction and peace of mind.

Stain- and wear warranty conditions

Luxury vinyl flooring

Invictus Luxury Vinyl Flooring, a brand by Associated Weavers, are guaranteed under normal conditions of use against any manufacturing defects from their date of purchase to the original customer.

Download the warranty conditions

Warranty registration

Warranty registration for both carpet and luxury vinyl flooring is an essential step in ensuring your investment remains protected. By registering your product, you establish a direct line of communication with Associated Weavers in the event of any issues or concerns.

The warranty registration covers aspects such as wear and tear, staining, fading, water damage and colorfastness. It's crucial to follow the guidelines for maintenance and installation, as non-compliance can void the warranty.

It's also advisable to keep a copy of your purchase receipt and the warranty details in a safe place, as these will be needed to validate any potential claims.